The Angry Letter, Not Sent
Most people over the age of 40 have probably written and not sent an angry letter. The unsent letter may have been intended for a boss or an ex-boss. It may have been for a colleague or a vendor or a business associate. It may have been for your electrician or the plumber who failed to fix the problem. It may have been to a local restaurant that served up an experience far below your expecations; it may have been intended for Microsoft because your Windows XP laptop failed again, and this time you lost all your documents. We’ve all written an angry letter. The angry letter has probably, for the most part, been replaced by the angry email — after all you can still keep an email as a…